Exchange, Returns & Refunds

Best-in-class Worry-free Policies

ApexEntertain.com has partnered with Amazon.com and all our orders are fulfilled by Amazon.

So, you avail the industry leading and familiar process of easy returns & refunds.


Fast, Free & Easy Returns Process

Free, easy returns on most of our items at over 18,000 drop-off locations.


What Can I Return?

You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.


When Will I Get My Refund?

Usually in about 2-3 weeks. Most refunds are fully refunded within 7 days after we receive and process your return.


Does ApexEntertain.com Offer Replacements & Exchanges?

Yes, you can create replacement and exchange orders from your Amazon.com account. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart.